How it works
How your kitchen remodel call works
You call the number on this site and talk to a local kitchen remodeler about your project. You go over your home, your budget and your timing, then decide whether to take the next step. Calling costs nothing, and you are never obliged to hire anyone.
Step by step
From phone call to written price
You call
Tap or dial the number. There is no form, no account and nothing to download. Calls may be recorded for quality.
You give your location
You may be asked for your address or ZIP code, to confirm that your home is in the area covered.
You talk it through
Describe your home and what you would like. Ask your own questions. This is the useful part, so give it time.
You set the next step
If you like what you hear, arrange a home visit. Ask about a free estimate while you are on the phone.
You get a written price
Look at scope, materials, schedule and payment terms, and compare with any other prices you have.
You decide
Go ahead, keep looking or wait. The work gets done to the written scope you agree with the remodeler you hire.
A good first call
Why a real conversation helps
A kitchen is too big a decision for a 30-second call. Someone who only asks your name and address can tell you very little. A remodeler who asks how old the house is, what is failing and how you use the room can give you a much better idea of what is possible and roughly what it costs.
Set aside ten minutes when the house is quiet. If you can, stand in the kitchen while you talk, so you can answer questions about what is on each wall. These topics make the most of your time:
- The age of the home, and whether it sits on a crawl space or a slab
- What bothers you most, and what you would like to keep
- Whether the sink and range stay where they are
- Your rough budget and your timing
- Any historic district, flood zone or owners association rules
- Any mobility or health needs to plan for
Check before you hire
Five checks before you sign
A kitchen is a big contract. Before you sign anything, check these yourself:
- General contractor license. Required for projects of $40,000 or more. Use the NC Licensing Board for General Contractors search.
- Electrical and plumbing licenses. Search the electrical board and the plumbing and heating board.
- Insurance. Ask for a current certificate of liability insurance and, where it applies, workers' compensation.
- Lead certification. For homes built before 1978, ask for proof of EPA lead-safe certification.
- A written contract covering scope, price, payment schedule, start date and who pulls the permits.
Common questions
Does the call cost anything?
No. Calling is free, apart from any charges from your own phone plan, and it commits you to nothing.
Who will answer?
A local kitchen remodeler or a member of their staff. They can tell you what they offer and how they work.
What if nobody answers?
Try again during the working day. Remodelers are often out on jobs, and hours vary.
Can I call about a home outside the area?
This number covers New Bern ZIP codes 28560 to 28564 and Havelock 28532. Homes elsewhere may not be covered.